Returns & Exchanges
At Handcrafted, we take pride in our artisanal quality, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn apparel and accessories. Each returned item helps us maintain our commitment to excellence and customer satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a prepaid shipping label.
- 2.Pack with Care
Place the items in their original packaging, ensuring all boutique tags are still attached and the garments are in their original, unwashed condition.
- 3.Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location; we will track the journey back to our studio.
- 4.Quality Inspection & Refund
Once our artisans inspect the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.